User tests & digital usability
Have you created an innovative new concept or are you about to make a major change in your services and need to check how it is accepted? Do you want to test a preliminary concept to see if it is a good one and not spend too much money on it for nothing? Do you want to check that minor irritants or unseen problems do not strangle the connection with users? Do you want to understand why your product no longer works as well?
Our psychologists, ergonomists and UX specialists will organise reliable user tests for you at a reasonable cost, adapted to your needs.
User testing & UX testing
Find out more about our user testing methods and techniques.
UX user testing: how to proceed?
The objectives of user testing
The different user and UX testing protocols
Remote tests
Face-to-face and physical tests
The main stages of user and UX testing
Experts in Human Sciences to conduct your protocols
Not just user testing, risk management
1Move beyond simple ergonomic testing
Information architecture tests are very important to understand the small irritants that will block users in your journey, but user tests are above all an opportunity to discover how your offer works beyond the simple prototype.
2Switch to risk management
The point of a prototype is not to test it at the end of the project: there is no point in testing it once everything has been validated. The point of a prototype is to test it early and at different phases of the project for an affordable price in order to manage the risks as early and as accurately as possible.
3Our method
Our experts in Psychology, Ergonomics, UX and Marketing test your prototype from preliminary concepts to finished interfaces with a reliable methodology: not remote battery tests where random users administer the test themselves. Risk management requires reliable data.
Our expertise in user testing
Creation of simulations
Putting users in situations
Construction of test scenarios
Sampling of good test populations
Identification of critical points
Strategic vision of the changes to be made
Test- Retest
International testing
Remote user testing
Multi-dimensional assessment
Ergonomic Expertise
Brand positioning
Concept validation
Web, mobile and touch ergonomics
Navigation & Information Architecture
User experience
Graphic design
Re-conception & Correction
Mock-ups & Wireframes
Recommendations
Orientation of the best design choices
Follow-up of re-design & re-design of sites
Design sprints
Panel & Logistics
User recruitment
Test Rooms
Remote testing
Converting Research into DesignOur latest studies
IKEA
Tests of the new website between France, England and Sweden
Ouibus
Improvement of the web
acquisition tunnel
La Poste
Test of a new solution
connected mailbox solution
Acrelec
Testing the new ordering terminals
Fixami
User testing in France and Belgium
for the leading Dutch tool manufacturer
Klésia
User tests of new mutual services
Paul Camper
The European leader in motorhome rental
Deezer
User testing of new service prototypes
Nos salles de tests utilisateurs
Paris
Our one-way mirror rooms
dedicated to quality studies to understand
of customer needs
Frankfurt
Our one-way mirror rooms dedicated to UX testing and weak signals in the German market
Sydney
Ergonomic audit and customer focus
with our partners,
UX Design specialists
in Australia and New Zealand
Londres
Recruitment and user expectations
with our English experts
of User Research
Our differentiators
Psychologists & Usability specialists
Only professionals
Tests built and conducted by anyone are often done in the wrong way. We only use specialists in Human Sciences that we have trained: Psychologists, Sociologists, UX...
Recruit even difficult profiles
Our recruiters are backpackers
Our recruiters don't just make up the numbers: they are used to recruiting even the most complicated profiles in a hurry. Trust us to get the job done.
Central & Professional Test Rooms
De la logistique qui fonctionne
Anyone can rent test rooms but when you are going to do duplex streaming with translators, all on new technologies, the logistics have to hold up. We have been working with the same test rooms for years because they are professionals and partners and not just providers.
Not just recommendations
More than just powerpoints of recommendations
Recommendations are fine, but often there is no one better than those who have carried out the test and felt the users closely to follow you in the implementation in the form of test-retest.
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