Online surveys & questionnaires
Do you want to know your target precisely? Do you want to get out of the fog of partial and insufficient data? Do you want to base your strategic decisions on the right segmentations and personas? We are here to help you reconnect with your users' needs.
Our psychologists, sociologists and statisticians will help you build your segmentations, usage surveys, opinion surveys, satisfaction surveys, market studies and social barometers in order to go further than flat studies.
Online surveys & customer segmentation
How do our methods differ and help you to understand more.
Creating and conducting an online survey
How do you carry out an online survey?
What are the advantages of an online survey?
Our expertise in online surveys
Move from collecting data to making it talk
1Sortir des segmentations froides
Writing a questionnaire that is effective, unbiased and to the point is never easy, recruiting users is always complex and the answers often turn out to be flat and not helpful for action or decision making.
2Make your data talk
You have to change your mind: the purpose of a survey is never to ask questions. Anyone can write 10 questions on the fly in a Google sheet or in a SurveyMonkey. The point of a questionnaire is to make the data talk.
3Notre méthode
Our Human Sciences experts, the only real experts in user behaviour, will help you choose the best data collection technique, help you build a reliable survey and, above all, get your results across so you can turn them into concrete action.
Our online survey services
User Search & Marketing
Segmentations & Profiling
Understanding of user needs
Search for unseen or hidden targets
Market Research
Brand positioning
Coupling tracking - uses - satisfactionEvents
Search for event concept leads
Evaluation of the willingness of guests to travel
A posteriori evaluation of an event
RSVP readjustmentHR
Training needs & Employee feedback
Employee Expectations & Exasperations
Mobilization of employees around key themes
Creation of indicatorsCustomer panel
Access to our user panel
Assistance in setting up a proprietary panel
Recruitment campaigns for panelists
Automatic participant compensation
Avoidance of redundancies and conflicts between projects
Online survey infrastructure (software & consulting)Our last study
A national survey conducted with the Tours University
to better understand why people get fooled by fake news
Jérémie Nicey, researcher at the Tours University
explains the VIJIE Project against fake news
On TV Tours Val-de-Loire
Julien Giry, PhD in political science at the Tour University
about the dynamics of fake news
You can listen to the 3 podcasts on fréquence 3
Our differentiators
Methodological reliability
A questionnaire can not be uberized
Companies that sell questionnaire software make their living by using you: they sell software on a large scale at no cost to them and they pass on all the tedious labor work to you. They make you believe that doing a survey is reduced to typing a few questions in an editor to be amazed at the end of the study in front of pretty graphs and personalized reports. Unfortunately, since you are not specialists in Psychology or Statistics, the data you collect are very often biased and you will pay quite a price for your strategic mistakes.
Multi-channel broadcasting
E-mail, SMS, Whatsapp, Social Networks...
We can disseminate your online survey in the traditional way (on your website or by mailing) but we can also take advantage of new means of communication: sms, messaging applications, social networks, live chat ...
Multilingual questionnaires
With our translation services
Do your questionnaires need to be distributed in different countries? Our translation agencies are able to translate your questionnaires into most languages under the supervision of a Psychologist or Sociologist who will ensure that translation bias is minimized.
Usability & Sprint Design
Convert data into design
The majority of research companies provide you with data, more or less correct, but none is able to help you transform the trial. Ergonomics and Sprints Design has been one of our core business for 20 years. We know how to convert studies into relevant interfaces and services and we have been doing this for years for large groups such as Allianz or Euler Hermes.
They trust us
Privateaser
Creation of a usage segmentation
& Search for unseen targetsDanone
Workshops on the information intake structure of HR departments
Euler Hermes
Credit Risk Management
World leader
Université de Tours
National Surveys
on Fake News and misinformationNeed Help?
Contact us. We will be delighted to get back to you.
User search
Digital Strategy
UX & Ergonomics
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Redesign & Web Design
Service design
Psychology
Sociology
User research / UX research
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Montpellier - Psychology Laboratory - rue Henri Serre, 34000 Montpellier, France
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