Our luxury clients
Some examples of clients for whom we have conducted User research, Strategy and UX Design in the field of luxury. We'd be delighted to show you our Use Cases face to face.
Christian Dior
Customer studies on new beauty & cosmetic routines of French customers
Chanel
User research and strategic elements to assist the design of the Chanel.com website
Guerlain
User research to understand how to transcribe the luxury store experience online
Jaeger LeCoultre
Consumer study on the traceability of fine watches and the need for expertise
Our entertainment clients
Some examples of clients for whom we have conducted User research, Strategy and UX Design in the field of Entertainment
Deezer
Usage study on the deep nature of music
& the improvement of listening offersDisney
Customer study on the reading needs of families and children
Privateaser
Online survey (segmentation + discovery of new targets)
& User research on the needs of event professionalsAsmodée
Fundamental research & scientific conferences on board game foresight and players' strategies
Our retail & E-Commerce clients
Some examples of clients for whom we have conducted User research, Strategy and UX Design in the field of Retail & E-Commerce
IKEA
Organization of synchronized user tests between France, England and Sweden to support new user decoration strategies
Leclerc
Consumer study & Card sorting on the Leclerc Drive structure to help users find their way
Cheerz
Understanding the photographic habits of Generation Z/Y mums and TV advertising strategy for the Spanish market
Bora
Usage study on cooking practices
& learning about downdraft cooktopsOrange
Usage study on cooking practices
User research & strategy on learning and user needs in terms of connected TV and associated social networksTelaqua
Understanding farmers' automatic and precise irrigation needs in the face of climate change
La Poste
User tests on the digitization of mail services
Afnic
Research on the needs of VSEs/SMEs in terms of digitalization to exist on the French market and strategy of .fr services to create
Our Travel, Tourism & Leisure clients
Some examples of clients for whom we have conducted User research, Strategy and UX Design in the field of Travel & Tourism
AccorHotels Jo&Joe
User research and strategic positioning
of the new hotel brand of the AccorHotels groupApanage
User research on the travel needs of French and Arab ultra-luxury targets
Ouibus
Understanding the differences in user needs for short and long hauls and the impact on e-commerce bookings
UCPA Sport Station
User research & strategic positioning
of the new brand of sports complexes of the UCPA group
to bring users back to sports practiceOur insurance clients
Some examples of clients for whom we have conducted User research, Strategy and UX Design in the field of Insurances
Allianz
Usage study + Strategy to change the range of travel insurance products so that they really serve the users
Euler Hermes
User Research & Construction d'un nouveau service pour aider les TPE/PME à ne pas faire faillite à cause des impayés
+Simple
User research + Strategy for cab and VTC insurance and the liberal professions
Swisslife
Consumer behavior and usage strategy for pension and retirement contracts for business owners
our healthcare clients
Klesia / Jaji
User research and UX strategy of the new player in the mutualist world.
Leader Santé
User research, UX strategy and UI design for the leading pharmacy group in France.
Retinax
Mobile application for taking replacements & website of the Ophthalmological group of the best Parisian surgeons
Organon
User research and UX strategy for the leading laboratory in women's health and contraception.
Our banking clients
Carrefour Banque
User tests on the new banking services of France's leading supermarket brand
GE Moneybank
User testing of General Electric banking simulators
Perial
Understanding user needs in the relationship with brokers and strategic impact on online SCPI sales
Natixis / BPCE
Research on how to avoid over-indebtedness and user research training for Natixis teams
Our automotive & mobility clients
Some examples of clients for whom we have conducted User research, Strategy and UX Design in the field of Automotive & Mobility
Aramisauto
Research and Strategy on the needs of customers
in search of new and used carsEn Voiture Simone
Customer study & strategic positioning to help young users to complete their license
Malakoff-Mederick + PSA + Simplon
Workshops on the uses and challenges of new mobility for people excluded from employment
Norauto
User research and strategy on the Norauto pass
to help users repair their car even in case of
in case of major technical problems
User search
Digital Strategy
UX & Ergonomics
Web & Mobile Projects
Redesign & Web Design
Service design
Psychology
Sociology
User research / UX research
Our latest interviews
Our latest conferences
Copyright © 2009 - 2023 Fast & Fresh - Agence de Recherche Utilisateur, Stratégie Digitale, UX Design, Ergonomie Web
Paris - Offices - 15 rue des Halles 75001 Paris - T +33 (0) 1 89 71 14 04
Montpellier - Psychology Laboratory - rue Henri Serre, 34000 Montpellier, France
Customer Contact: contact@fastandfresh.fr